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Brainspotting Help is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Privacy Policy, “Site” refers to our website, which can be accessed at www.brainspottinghelp.com
“Service” refers to services accessed via the Site. The terms “we,” “us,” and “our” refer to Brainspotting Help. “You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and you consent to our collection, storage and use of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information”. Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, referring/exit pages and URLs, platform types, browser data, country data. Personal Information includes your name, email, telephone number and language preference, which you submit to us when you request to use Services on the Site.
If you are a resident of the European Union, under the General Data Protection Regulation (GDPR directive) of the European Union, you have certain rights in respect to information we hold. You have a right to receive a copy of your data, you can request to correct it or instruct us to remove it. See section VII of this Privacy policy for more information.
1. Information collected via Technology
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. See section VI of this Privacy Policy for more information
2. Information you provide us when requesting to use our Services
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. For the purpose of fulfilling our stated humanitarian mission, we collect information from you when you fill out and submit forms on this website. We collect the following Personal Information on this Site: name, email, telephone number, language preference.
By filling out and sending a submission form, you give us the consent to collect and process this information. We only collect the minimum amount of information necessary for us to be able to communicate with you and for the purpose of fulfilling our stated humanitarian mission. We take great care in protecting your data. It is stored on secure servers behind a firewall. We do not share, make available, disclose, transfer or sell any information to any third parties.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16, or allow anyone under the age of 16 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at: help@brainspottinghelp.com
II. HOW WE USE AND SHARE INFORMATION
Personal Information:
We never sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us by contacting us through the CONTACT section of the Site, which can be found in the footer of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
V. LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VI. COOKIES
Like any other website, this Site uses cookies. Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user's web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user's device during a session.These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We only place cookies on your device with your informed, explicit consent. When you visit the Site for the very first time you are presented with an option to either accept or reject cookies.
You can also choose to disable cookies through your web browser. You also have an option of clearing all cookies placed on your browser or restricting certain kinds of cookies from being placed on your device. Go to settings on your web browser to see all available options. To learn more about cookie permissions and management options available on your web browser, visit your browsers' website.
VII. GENERAL DATA PROTECTION REGULATION FOR RESIDENTS OF THE EUROPEAN UNION
General Data Protection Regulation (GDPR directive) of the European Union (EU Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights under the European Union law. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
The right to object to processing – You have the right to object to our processing of your personal data.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us. For more information about data protection and online privacy under GDPR visit the link below: https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/
VIII. DONATIONS
When you submit a payment form to make a donation, you will be redirected off Site, to a third-party secure checkout to make the payment. We have partnered with Stripe Inc. to provide invoicing and payment processing. To process your payment Stripe uses AES-256, an industry-leading encryption standard, to secure its transaction communications. SSL and HTTPS connections provide additional data protection and communication security. Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. By initiating the payment process you accept the terms of this Privacy Policy and privacy policy of Stripe Inc.
IX. SITE AND DATA ADMINISTRATOR
The administrator of this Site and the data collected on the Site is Brainspotting Help Foundation registered in the National Court Register in Poland (KRS), in the Register of Associations, Other Social and Professional Organizations, Foundations and Independent Public Health Care Institutions, under a KRS number: 0001058077. Registered address: ul. Witkiewicza 58/4, 71-125, Szczecin, Poland.
X. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to: help@brainspottinghelp.com
Last Updated: This Privacy Policy was last updated on January 19, 2024.